• A message to students August 4, 2017

      As current and former students, the Ehjuma team understands the pressures and time constraints school creates. That being said, we also know from the unfortunate tales of our peers that the risk you take by violating your school's code of academic integrity is not worth the reward. Copying solutions or posting unexplained final answers promotes completion without comprehension, and that's something we don't support on the Services.

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    • Ehjuma Honor Code August 4, 2017

      We know that most of you have never and will never abuse the Services or any of the information, services or materials available through them. You agree to abide by our Honor Code. You may not use any of the solutions, answers, materials or information available on or through the Services, to cheat. Examples include: Submitting any textbook solutions from the Services as your own to any class. Using our questions and answers service to complete tests or homework when instructed not to use outside help. Otherwise passing along any solutions, answers, materials or information from the Services as your own. Any other violation of your instructor's or school's academic honor code. We will take swift action against anyone found violating this Honor Code. If Ehjuma is presented with evidence that its Services have been used in a manner contrary to its Honor Code or any other part of these Terms of Use, Ehjuma may, in its sole discretion, remove the materials and terminate the account of the involved users.

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    • Free Trial Memberships August 4, 2017

      We may from time to time offer free trials for some of our Services. Such trials may require you to register with a valid credit card to commence. Users that sign up for a free trial membership at a particular level will be automatically renewed at the promoted membership rate for that level at the end of the trial period unless the user cancels the membership at least before the end of the trial, unless the terms of the offer explicitly state otherwise. You can cancel a free trial online on the Services or by contacting Ehjuma's customer support. After cancellation of a free trial, you may be able to continue as a Free Member with reduced benefits or access. Only one free trial membership is allowed per person. Subsequent registrations do not qualify for free trials. Unless the terms of a promotion state otherwise, for promotions that include "free" periods with "paid" periods, paid periods will elapse first. We may introduce new or additional features, services or materials to the Services which may be a part of, or priced separately from, existing levels of membership at our sole discretion.

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    • Certain Payments and Renewals August 4, 2017

      Payment for certain Services is due in advance of each applicable membership period (e.g., monthly or annually). MONTHLY AND ANNUAL MEMBERSHIPS MAY AUTOMATICALLY RENEW AND YOUR CREDIT CARD OR OTHER PAYMENT METHOD YOU PROVIDE WILL BE CHARGED ON THE FIRST DAY OF EACH RENEWAL PERIOD UNTIL YOUR MEMBERSHIP IS TERMINATED BY US OR CANCELLED BY YOU. Also, for some of our paid Services, you may elect to temporarily "suspend" your membership, for example, during school breaks or vacation, for up to a total of 90 days in any one membership year (i.e., during each 12-month period following the commencement of your membership), and the period of your membership will be extended by the total amount of such suspended period(s). You agree to pay all applicable fees for your memberships and use of our paid Services, plus any applicable taxes or other charges as may be required, when due and payable. All fees and charges are payable in advance and non-refundable, including after cancellation, unless otherwise disclosed at the time of purchase. If you wish to cancel your membership in a Service (if available), please visit the customer support web area on the Services. Cancellation of memberships (if available) will take effect as detailed in the cancellation information for the specific Service you want to cancel.

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    • Asset Ownership August 4, 2017

      All rentals remain the property of Ehjuma even while the item is in your possession. You may be given the option to purchase rented books from Ehjuma, either at the end of a rental cycle or at any point during the rental cycle. If you wish to purchase a book you have rented through the Services, you may be able to do so by accessing your account on the Services and looking for the purchase option. In this case, title (ownership) transfers to you as soon as your credit or debit card is approved for purchase value. If you purchase the title through our purchase program, title (ownership) changes hands when we provide the book to the shipping company. Certain digital products may not be available for purchase or may have different purchase terms, and you should review their specific terms prior to rental or purchase.

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    • Supplemental Materials August 4, 2017

      Unfortunately, we cannot guarantee that supplemental materials (CDs and CD-ROMs, Workbooks, Study Guides) will be included with book rentals. However, they are available for purchase on select titles. If you receive your rental book with any of the above items, you are welcome to use it. We ask that you return your book complete with any supplemental materials you received.

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    • Tax August 4, 2017

      Rentals and purchases through the Services may be subject to taxes in many states. Depending on your state and the nature of the product or service you receive from us, this may be a rental tax, sales tax and/or use tax. Tax rates are different from state to state. You are responsible for paying all such taxes.

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    • Return of Digital Access… August 4, 2017

      Through the Services, you may purchase, as a separate product, a digital access code (DAC) to certain Digital Content. The DAC publishers allow only one user (one activation) of these codes. Ehjuma will ship your ordered DAC to you in sealed packaging. If the DAC packaging is opened, Ehjuma must assume that the code is activated and therefore cannot be resold. Thus, you may not return a DAC with opened packaging for a refund

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    • Ehjuma Discount Codes, Bonuses,… August 4, 2017

      From time to time, Ehjuma may offer discounts, bonuses, coupons, loyalty programs, points programs, sweepstakes, contests or other promotional incentives. These incentives typically have their own specific rules, restrictions and limitations (e.g., limiting when, how often, and under what circumstances you may be eligible for the promotion). You are responsible for carefully reviewing and complying with these applicable rules, restrictions and limitations. You agree not to engage in any self-dealing, collusion, smurfing (defined as breaking large orders or sales transactions into multiple individual transactions for the purpose of obtaining multiple discounts or payments), or otherwise gaming or defrauding the system. By participating in such promotions, you agree to be bound by the applicable rules and restrictions, and that Ehjuma, in its sole discretion, may deny payment or benefits to the fullest extent permitted under applicable law (e.g., when it believes improper activity has occurred or when a code has expired). All promotions may expire at any time without notice to recipients. Discounts apply only toward the actual base product/service rental or purchase cost; they do not apply to taxes, shipping, extension or late fees, or any other additional fees (e.g., conversion to purchase fees).

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    • Ehjuma Credit August 4, 2017

      From time to time, Ehjuma may issue you "Ehjuma Credit." Upon providing you Ehjuma Credit, to the fullest extent permitted under applicable law, Ehjuma may place limits on its use, and Ehjuma Credit may not be moved from one Ehjuma Service to another. If provided to you in exchange for goods or services or as a refund, it will not expire, though we may with notice after a posted period of time convert your credit to cash and send it to your address of record. If the credit was given to you with terms explicitly authorizing redemption for cash, you may convert that credit to cash. If you receive a credit from customer support, you may not redeem it for cash.

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